A state-of-the-art hub for remote control
In May, Hera inaugurated its regional remote control centre in Forlì: a room almost 400 m2, with a 60 m2 giant screen, that can remotely monitor 100,000 points in real time.
The Her@ Online desk was introduced in September, with new interactive services to help customers manage their transactions with the multi-utility quickly and easily, at any time of the day. At the end of the year, a new waste to energy plant in Modena was switched on for the first time, with the new system configuration becoming fully operational in in 2010.
Click on each event to discover the most meaningful pictures.